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Bloomreach
CRM & Player Management
Description
Bloomreach is a global leader in AI-powered customer experience platforms specifically tailored for the iGaming industry. The platform excels at real-time personalization, journey orchestration, and data-driven marketing—helping operators elevate player engagement, retention, and net gaming revenue. A strategic partner to top-tier iGaming brands, Bloomreach delivers unified customer data, predictive AI, and multi-channel marketing capabilities designed to support personalized player lifecycles at scale
Products & Services
Autonomous Marketing Platform
An AI-driven marketing solution for seamless campaign automation, dynamic segmentation, and personalized messaging across channels to enhance player engagement and retention.AI-driven Personalization & Machine Learning
The platform leverages machine learning and AI technologies to provide dynamic personalization, optimizing user journeys and boosting engagement. Intelligent search and recommendations adapt to individual preferences, enhancing conversion rates and customer satisfaction.Flexible Architecture & Developer-friendly Tools
Built on open-source foundations with API-first and microservice architecture, Bloomreach ensures scalability and easy integration. This supports Java development and enables iGaming businesses to rapidly innovate and customize their digital ecosystems, including ecommerce and customer data platform (CDP) functionalities.
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