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Smartico.ai

Smartico.ai

Software Development
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Description

AI Gamification & CRM Automation for iGaming Retention

Smartico.ai is an all-in-one engagement platform engineered to help iGaming businesses significantly increase customer retention and lifetime value (LTV). Established in 2019 by a team of industry veterans, the company provides a unified system that seamlessly blends real-time CRM automation with advanced gamification mechanics. This powerful combination allows operators to move away from fragmented tools, managing their entire player journey—from acquisition and onboarding to long-term loyalty—within a single, cohesive dashboard designed specifically for the dynamic needs of the iGaming sector.

Data-Driven Engagement for iGaming Operators

The platform distinguishes itself through a "data-first" approach, utilizing real-time event triggers and AI-driven insights to deliver highly personalized player experiences. Smartico.ai understands the unique challenges of the iGaming industry, where engaging diverse player segments (e.g., casino, sports betting, poker) and mitigating churn are paramount. By integrating elements like custom missions, competitive tournaments, and enticing store rewards directly with automated marketing campaigns, Smartico enables brands to react instantly to user behavior, such as deposit patterns, game preferences, or inactivity. This proactive approach is crucial for optimizing marketing spend and fostering sustained engagement in the highly competitive iGaming landscape.

Driving Results in a Competitive Market

Smartico.ai empowers iGaming operators to build deeper connections with their players, turning transactional interactions into engaging, rewarding experiences. By leveraging intelligent CRM automation and bespoke gamification strategies, businesses can enhance player loyalty, reduce churn, and ultimately drive sustainable growth.

Ready to transform your player engagement strategy?

Request a Demo with Smartico.ai Today

Products & Services

  • Gamification Engine

    A comprehensive suite of tools that turns user actions into interactive experiences. This includes levels, badges, missions, and leaderboards that encourage healthy competition and reward consistent engagement.

  • CRM Automation

    A real-time marketing automation tool that allows businesses to build complex "player journeys" via a drag-and-drop interface. It triggers personalized messages across email, SMS, push notifications, and WhatsApp based on specific user actions.

  • AI-Powered Insights (Smartico Intelly)

    An advanced analytics layer that uses machine learning to predict player behavior. Key features include churn prediction, Lifetime Value (LTV) forecasting, and "Best Time" models that determine the optimal moment to send communications.

  • Free-to-Play (F2P) Minigames

    A collection of customizable on-site games such as the "Loyalty Wheel," "Scratch Cards," and "Daily Loot Boxes." These games serve as low-friction ways to provide instant gratification and keep users returning to the platform daily.

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