Product Manager

Sumsub is recognized as a Great Place To Work® in the US and rated 4.3 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.

Now we are looking for a Product Manager to lead a dedicated B2B Feature Team within our flagship KYC product, driving complex client requests, APIs, and core platform capabilities. This role is an exciting opportunity to take end-to-end ownership of high-impact technical features, bridge deep system analysis with product execution, and directly shape the compliance experience for thousands of global enterprise clients.

• Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
• True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
• Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
• Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
• Compensation. We offer fair and transparent pay, benchmarked to the market.
• Truly global. We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
• Growth built in. Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
• Celebrating your big moments. We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
• Team offsites. Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
• Getting you set up. We make sure you have access to the tools and hardware you need to do your work well.
• Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.

• 3+ years of experience in Product/Project Management or Business/System Analysis within complex B2B tech environments.
• Hands-on experience with technical B2B integrations and features (APIs, webhooks, dashboards, data logging) rather than pure B2C/design-heavy products.
• Proven ability to perform impact analysis, design system interaction logic, and make firm, decisive choices when prioritizing competing tasks.
• Strong business and system analysis mindset: ability to dig deep into technical details and clarify underspecified requirements.
• Confidence in managing stakeholders and navigating complex dependencies without losing focus on delivery.
• Practical agile mindset: keeping delivery under control and ceremonies efficient without unnecessary bureaucracy.

Extra points if you :

• Have a technical background (degree in CS, former system analyst, or engineer).
• Bring direct experience from KYC, FinTech, compliance, fraud prevention, or identity verification domains.
• Have worked with complex, fast-scaling B2B SaaS platforms.
• Are comfortable working with distributed, international teams.

• Leading a dedicated Feature Team focused on client-driven requests and core B2B capabilities.
• Owning and driving multiple technical initiatives simultaneously within our flagship KYC product.
• Combining project management with business and system analysis to translate complex client needs into structured specs and clear product roadmaps.
• Balancing requirements, priorities, and timelines across multiple stakeholders, engineering teams, and client requests. Shaping, maintaining, and synchronizing release plans for complex, high-load B2B features.
• Working closely with development, QA, analytics, and architecture teams to ensure end-to-end delivery.
• Turning operational insights, client feedback, and support escalations into actionable project tasks.
• Proactively identifying, tracking, and resolving cross-system dependencies, technical risks, and blockers.
• Ensuring operational transparency, alignment, and predictable delivery across all active features.